Enroll your Payroll to Maya!

Eligibility

• Exclusive to BPO Employees who have enrolled Maya as their payroll account.

Mechanics

Campaign Period: June- December 2026

Campaign Mechanics

• This campaign is open to the following:
• Maya-partnered BPO companies that have a bank agnostic payroll system (Concentrix, Accenture)
• Maya-partnered companies that are using Maya’s payroll disbursement platform, with Maya as the employees’ primary payroll account
• For bank-agnostic payroll partners, roster of employees eligible for Maya’s payroll benefits are updated every after payroll cutoff.
• The employee will receive an invitation to activate their Maya XP in their app. Users must activate their Maya XP by accepting Maya XP Terms & Conditions, to avail their Payroll-exclusive perks.
• After Maya XP activation, users will now enjoy the exclusive benefits of Maya Payroll!

Terms & Conditions

1.1. The Maya Payroll Program is available only to eligible Maya users whose payroll is credited directly to their Maya Wallet through participating employers or accredited payroll providers identified by Maya.

1.2. Eligible users must have:

• an upgraded Maya account,
• an active Maya XP account, and
• an active Maya Savings account

to fully enjoy applicable Payroll Program benefits.

1.3. There is no separate enrollment process within Maya for the Maya Payroll Program. Participation is determined based on successful payroll crediting to the user’s Maya Wallet and compliance with applicable program requirements.

1.4. Users must nominate their Maya Wallet as their payroll account with their employer to participate in the Maya Payroll Program.

1.5. Maya reserves the right to validate payroll transactions, participating employers, payroll providers, and user eligibility before granting any Payroll Program benefit.

1.6. This benefit is applicable only to unique and valid Maya accounts. Users with duplicate, fictitious, fraudulent, suspended, restricted, or blacklisted accounts may be disqualified from participating in the program.

1.7. Maya users with merchant accounts and users under Maya Center or Maya Business are not eligible to participate in the Maya Payroll Program unless otherwise stated by Maya.

1.8. Payroll Program benefits may be suspended, discontinued, or removed once:

• payroll is no longer credited to the Maya Wallet,
• the employer is no longerparticipatingin the program,
• the user becomes ineligible, or
• the userfails tocomply with applicable Maya product requirements.

1.9. This benefit is only available to eligible users who have accepted the Terms and Conditions of the Maya XP program.

1.10. Maya reserves the right to withhold, withdraw, reverse, or claw back any cashback, voucher, reward, boosted interest, or benefit granted under the Maya Payroll Program from accounts determined to be invalid, duplicate, fictitious, fraudulent, abusive, gamified, suspended, restricted, or in violation of applicable Maya Terms and Conditions or program mechanics.

1.11.Prohibited acts include, but is not limited to:

• abuse of system vulnerabilities,
• simulated or invalid payroll transactions,
• misrepresentation of eligibility,
• creation of duplicate accounts, or
• any activity intended to improperly obtain Payroll Program benefits.

1.12. Maya may withdraw or reverse benefits even if these have already been credited to the user’s account.

1.13. Should the qualified transaction be cancelled or declined, whether customer- or biller-initiated, Maya reserves the right to withdraw the cashback or rewards equivalent to the cancelled payment transaction, even if the cashback has already been credited. Maya reserves the right to debit any points or cash rewards credited from the user’s balance. If the balance is insufficient to cover the amount to be reversed at the time of withdrawal, Maya reserves the right to debit the remaining amount once sufficient balance becomes available.

1.14. Maya users who exceed applicable account or wallet limits may experience delays in receiving cashback or rewards. Benefits may only be credited once the user’s account or wallet is within allowable limits, subject to applicable regulations and system restrictions.

1.15. Maya reserves the right to modify, suspend, discontinue, or terminate the Maya Payroll Program or any of its benefits at any time, subject to applicable laws, rules, and regulations.

1.16. For concerns, clarifications, or complaints regarding the Maya Payroll Program, users may visit the Maya Help Center through the Maya app by going to Profile > Get Help. Decisions made by Maya regarding eligibility, qualification, and benefit crediting shall be final, subject to applicable laws and regulations.

1.17. Maya Philippines, Inc. and Maya Bank, Inc. are regulated by the Bangko Sentral ng Pilipinas. Visit the BSP Official Website for more information.

Instapay Cashback Voucher Benefit

2.1. Eligible users may receive cashback vouchers for qualified InstaPay sending transactions performed using their Maya Wallet.

2.2. Eligible cashback vouchers are typically credited within the same day after completion of an eligible transaction and may be viewed under the Vouchers tab in the Maya app.

2.3. Applicable monthly transaction limits and program mechanics may apply.

2.4. Only qualified InstaPay transactions determined by Maya shall be eligible for the cashback voucher benefit.

ATM Withdrawal Cashback Voucher Benefit

3.1. Eligible users may receive cashback vouchers for qualified ATM withdrawal transactions performed using their Maya Wallet Card.

3.2. Eligible cashback vouchers are typically credited within the same day after completion of an eligible transaction and may be viewed under the Vouchers tab in the Maya app.

3.3. Applicable monthly transaction limits and program mechanics may apply.

3.4. Only qualified ATM withdrawal transactions determined by Maya shall be eligible for the cashback voucher benefit.

Free Maya Mastercard Wallet Card Benefit

4.1. Eligible users may claim their free Maya Mastercard Wallet Card through the Maya app within thirty (30) calendar days upon receiving their Payroll badge under Maya XP or eligibility notification from Maya.

4.2. A card claim section will be available under the Cards tab in the Maya app.

4.3. Failure to claim the free Maya Mastercard Wallet Card within the applicable claim period may result in forfeiture of the benefit.

4.4. One-time Wallet Card benefits, freebies, or merchandise may no longer apply if the user changes employers or requalifies under a different participating employer.

Maya Savings +3% p.a. Boost Benefit

5.1. Eligible users will start earning the additional +3% p.a. boosted interest on Maya Savings starting the month following their first eligible payroll credit to their Maya Wallet.

5.2. The additional boosted interest applies only to balances of up to ₱100,000 in Maya Savings.

5.3. As long as payroll continues to be credited to the user’s Maya Wallet and all eligibility requirements remain satisfied, eligible users may continue receiving the additional boosted interest benefit.

5.4. The additional +3% p.a. boosted interest benefit is subject to applicable Maya Savings and Maya XP Terms and Conditions.

5.5. Once a user becomes ineligible under the Maya Payroll Program, the additional boosted interest benefit may be discontinued starting the following applicable benefit period.

FAQs

What is the Maya Payroll Program?

The Maya Payroll Program rewards employees who choose Maya as their payroll account. If your employer (1) allows you to choose your preferred payroll account, and (2) a Maya Payroll partner, you can assign your Maya Wallet and enjoy exclusive payroll benefits and rewards.

What benefits can I enjoy under the Maya Payroll Program?

• Eligible users may enjoy the following benefits:
• 20 free Instapay transfers per month in the form of cashback vouchers
• 5 free ATM withdrawals per month in the form of cashback vouchers
• Free Maya Mastercard wallet card
• Additional +3% p.a. boost on Maya Savings
• Benefits are subject to applicable program mechanics, eligibility requirements, and account status.

Who can join the Maya Payroll Program?

• You can join the Maya Payroll Program if:
• Your employer is part of the program
• Your payroll is credited directly to your Maya account
• You have an upgraded Maya account
• You have activated Maya XP by agreeing to the Maya XP Terms and Conditions
• You have an active Maya Savings account
• No separate sign-up process with Maya is required.

How do I join the Maya Payroll Program?

• There is no separate sign-up process within Maya for the Maya Payroll Program. To participate:
• Assign your Maya account as your payroll account with your employer
• Ensure your Maya account is upgraded
• Activate Maya XP
• Open and maintain an active Maya Savings account
• Once your payroll is successfully credited to your Maya account and eligibility is confirmed, you may start receiving program benefits.

I already use Maya for my payroll. Am I eligible for the Maya Payroll Program?

• Yes, as long as:
• Your employer is part of the program
• Your payroll is credited directly to your Maya account
• You have an upgraded Maya account
• You have activated Maya XP by agreeing to the Maya XP Terms and Conditions
• You have an active Maya Savings account

Why do I need to activate Maya XP and open a Maya Savings account?

• Maya XP and Maya Savings are required to unlock and fully enjoy the benefits of the Maya Payroll Program.
• Maya XP activates your payroll-related rewards and benefits
• An active Maya Savings account is required to enjoy the additional +3% p.a. boosted interest benefit
• An upgraded Maya account is required to access and use eligible Maya products and services

How do I know if I’m already eligible for the Maya Payroll Program?

• Eligible users will:
• See a Payroll badge under Maya XP in the Maya app, and
• Receive a push notification from Maya confirming eligibility
• Make sure your Maya account is upgraded, Maya XP is activated, and you have an active Maya Savings account to fully enjoy the program benefits.

If I already have a Maya Wallet or Savings account, do I need to create another one to enroll in the Maya Payroll Program?

No.

You can use your existing Maya account to receive your payroll. Make sure your account is upgraded, Maya XP is activated, and you have an active Maya Savings account to access your payroll benefits.

How will I know if my salary has been credited to my Maya account?

• Once you are part of the Maya Payroll Program, your salary will be credited to your account by your employer's accredited payroll provider. You can check the details of your credited salary in your Wallet or Savings account’s transaction history.
• Transfers made manually from another bank or wallet may not qualify for the program benefits.

When do I start receiving Maya Payroll Program benefits?

• You’ll start receiving benefits once you meet the eligibility requirements and your payroll is credited to your Maya account.
• Benefit availability and crediting timelines may vary depending on the specific benefit:
• Free InstaPay transfer and ATM withdrawal cashback vouchers may be received within the same day after completing an eligible transaction
• The additional +3% p.a. boosted interest on Maya Savings will apply starting the month following your first eligible payroll credit to your Maya Wallet

What transactions qualify for the free InstaPay transfer and ATM withdrawal benefits?

• Eligible users will receive cashback vouchers after completing:
• InstaPay sending transactions using Maya, and
• ATM withdrawals using their Maya Mastercard wallet card
• Applicable monthly limits and program mechanics may apply.

How do I receive my free InstaPay transfer and ATM withdrawal benefits?

• Eligible cashback vouchers are typically credited within the same day after completing an eligible transaction and will remain valid for sixty (60) calendar days from issuance.
• Cashback vouchers may be viewed under the Vouchers tab in the Maya app.

How do I claim my free Maya Mastercard wallet card?

• Eligible users may claim their free Maya Mastercard wallet card through the Maya app within 30 calendar days upon receiving their eligibility notification or Payroll badge under Maya XP.
• A card claim section will be available under the Cards tab in the Maya app

Why didn’t I receive my Maya Payroll Program benefits?

• You may not have received your benefits if:
• Your payroll has not yet been credited directly to your Maya account
• Your employer is not yet part of the program
• Your Maya account is not upgraded
• Maya XP is not activated
• You do not yet have an active Maya Savings account
• Your transaction does not qualify under the applicable program mechanics
• Benefit crediting timelines may also vary depending on the benefit type.

What happens to my Maya Payroll Program benefits if I change jobs or leave my company?

• You can continue receiving benefits if:
• Your new employer is part of the Maya Payroll Program, and
• Your payroll continues to be credited to your Maya account
• You will continue to receive the program’s ongoing benefits. However, one-time perks (such as welcome freebies, free wallet cards, or other products and merchandise) may no longer apply.
• If you are no longer employed by a participating company, you will no longer be eligible for the program benefits.
• The additional +3% p.a. boosted interest on Maya Savings will be discontinued starting the following month once you are no longer eligible under the program.

What happens if I stop using Maya for payroll?

If your payroll is no longer credited to your Maya Wallet, you will no longer be eligible for Maya Payroll Program benefits.

How many times can I enjoy the +3% p.a. boost on Maya Savings under the Maya Payroll Program?

• You can enjoy the additional 3% p.a. boost every month. It starts in the month following your first eligible payroll credit.
• Once eligible, the boosted interest is earned and credited daily. You’ll continue to receive the additional 3% p.a. boost each month, as long as your payroll is regularly credited to your Maya Wallet and the Payroll Program remains active.
• The additional 3% p.a. boost applies to balances of up to ₱100,000 in Maya Savings. Eligible users may also continue to enjoy other applicable Maya Savings interest boostes, subject to the corresponding product mechanics and Terms and Conditions.
• Learn more on how to earn additional interest boosts at MayaHigh Interest Savings

Can Maya change or discontinue the Maya Payroll Program benefits?

Yes. Maya may update, modify, or discontinue the Maya Payroll Program or any of its benefits at any time, subject to applicable terms and conditions.

Summarised from Maya Bank's public promo page. Banks can change or end promos at any time — confirm the details on the official page before you pay.