- For inquiries and reservations: a. Call B Hotel Alabang at (02) 8828 8181; b. Send an e-mail to info@thebhotel.com. * Cardholder to provide complete booking details and mention that they will avail of Metrobank card promo; * After the booking process, a confirmation letter will be sent via email with payment details. A payment link will be sent to complete the transaction using a qualified Metrobank credit or debit card. 7. Terms and Conditions apply. A. Accommodation * Rate is inclusive of breakfast for two at Alejandro’s, complimentary use of facilities, complimentary scheduled shuttle service to nearby Alabang commercial and financial districts, and applicable taxes. * The promo is available for direct bookings only. Prior reservation is required. * A maximum of two (2) adults are allowed per room only. One (1) child 12 years old and below is free of charge with no additional bedding arrangement, and breakfast is not included. * Cardholders can book up to two (2) rooms per day only. * The offer is not applicable for extensions of stay. * Cancellation notice must be received no later than seventy-two (72) hours (Philippine time) prior to the guest’s arrival. * No penalty for modifications and cancellations made at least seven (7) days prior to arrival. * If canceled within three (3) days before arrival, a one-night penalty will be charged. * For same-day cancellation, a full stay will be charged. The same applies to no-show/non-arrival on the actual date of check-in. * Only one (1) qualified card will be accepted per cardholder, per transaction, even if the cardholder has more than one (1) qualified card. * Cardholders must present the card used in booking, along with a valid government-issued ID, during check-in. * Should the cardholder fail to present the documents required, the promo or discount will not apply, and the applicable rate without the discount will apply, and all the room inclusions under the promo will be forfeited. B. Dining * Advance reservation is required for buffet. * Unless otherwise provided, Value Added Tax and Service Charge are excluded from the promo and shall be shouldered by the cardholder based on original menu prices. C. General Terms and Conditions * Metrobank cardholders must charge the total amount to their qualified Metrobank card. * Only one (1) qualified card will be accepted per cardholder, per day even if he or she has more than one (1) qualified credit or debit card. * Splitting of transactions is not allowed. Splitting of transactions is defined as an intentional act of dividing a merchant transaction into multiple charge slips to redeem more than one reward incentive. A presumption of splitting of transactions arises when there are two (2) or more transactions in one merchant outlet or establishment over one and the same product, and the interval of these transactions were made within 5-10 minutes. * Banquet sales, private functions and parties are excluded from the promo. 8. The promo is non-transferable, non-cumulative, cannot be exchanged for cash or other products. 9. The promo is not valid in conjunction with other promos of Metrobank and B Hotel Alabang. 10. In the purchase of goods and services in connection with this promo, senior citizens or persons with disability (PWD) can either avail of the promo or the discount provided under the Expanded Senior Citizens Act 2010 or Magna Carta for Persons with Disability, whichever is higher, if applicable. 11. The use of the Metrobank Cards in connection with this promo is subject to the Terms and Conditions governing the issuance and use of Metrobank Cards. In such a dispute, B Hotel Alabang shall have no liability. 12. Metrobank reserves the right to disqualify a previously approved transaction subsequently cancelled or charged back within the promo period. Should a cardholder receive the promo, but was later on deemed unqualified for not meeting the requirements of the promo due to disputes arising from, but not limited to, erroneous, invalid, fraudulent or unauthorized transactions, the cost of the promo shall be charged by Metrobank to the cardholder’s credit or debit card account. 13. Any amendment in the terms and conditions is subject to DTI approval. 14. The terms and conditions governing the issuance and use of Metrobank Cards, reminders and other provisions contained in the card carrier, statement of account, charge slips and other documents or instruments, which are made an integral part hereof by reference, shall likewise be resorted to in instances where they are applicable in this promo. 15. Any dispute concerning the products or services, including pricing, related to the promo shall be settled directly between the cardholder and B Hotel Alabang with the concurrence of the DTI. Metrobank shall be free from any liability in the event of such dispute. 16. In case of dispute in respect of Metrobank only and the cardholder’s availment of the promo, the decision of Metrobank, with the concurrence of the DTI, shall be considered final. 17. By joining or availing of this promo, the cardholder confirms that he/she has read, understood and agreed to the promo mechanics and its terms & conditions. 18. For inquiries or concerns, please call the Metrobank Contact Center at (02) 88-700-700 (domestic toll-free 1-800-1888-5775) or send an e-mail to customerservice@metrobankcard.com 19. Metrobank is regulated by the Bangko Sentral ng Pilipinas (https://www.bsp.gov.ph).
Per DTI Fair Trade Permit No. FTEB-249437, Series of 2026.
Promo Reference No. CCPD26-072.
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