- Rates are based on single or twin sharing accommodation.
- There is no minimum length of stay required.
- All guestrooms are strictly non-smoking.
- Standard check-in time for Astoria Palawan, Astoria Current, and Astoria Boracay is 2:00 PM, while standard check-in time for Astoria Plaza is 3:00 PM. Standard check-out time for all properties is 12:00 PM. Request for early check-in/late check-out is subject to availability and applicable charges.
- Prior reservation is required, and the cardholder shall be duly informed in advance if his/her desired booking period is unavailable. The cardholder may choose to book during a different alternate available period.
- Bookings must be coursed directly with Astoria’s reservations office:
- Astoria Palawan - Email: reservations@astoriapalawan.com or Mobile: (+63) 998-961-3419
- Astoria Current - Email: rsvn@astoriacurrent.com or Mobile: (+63) 998-968-1265
- Astoria Plaza - Email: rsvn@astoriaplaza.com or Mobile: (+63) 917-889-8277
- Astoria Boracay - Email: reservations@astoriaboracay.com or Mobile: (+63) 908-872-7922
- All guests are required to present their valid government-issued IDs upon check-in.
- Offer cannot be combined with any other promo and is non-transferrable, non-convertible to cash or gift certificates, non-assignable, and non-exchangeable.
- Offer is valid for a maximum of 3 rooms per booking.
- Room rates include overnight accommodation, breakfast for 2 persons, and taxes. Extra person charge, room upgrade, food and beverage orders, and other incidentals incurred will be on cardholder’s personal account and must be settled upon purchase at the property.
- Full payment is required at the time of booking using an eligible EastWest credit card.
- Except during peak seasons, the same promo rate per night applies if the EastWest Bank cardholders extend their stay.
- Offer cannot be used in conjunction with other ongoing promos and discounts of EastWest Bank, Astoria Hotels and Resorts, Astoria Vacation and Leisure Club, Inc., and Stellar Vacation Club.
- In case of cancellation due to force majeure, reservation may be rebooked within six (6) months.
- Only one amendment per booking is permitted. Furthermore, it must be made twenty-one (21) calendar days or more before the arrival date to avoid a no-show administration charge. A flat rescheduling fee of Php 1,000 applies and will be charged to the card used to process the booking.
- In the purchase of goods and services which are on DTI-approved promotional discount, the senior citizen or persons with disability can avail of the promotional discount or the discount provided under the Expanded Senior Citizens Act of 2010 or the Magna Carta for Persons with Disability, whichever is higher.
- Issues related to the Astoria transaction should be directed to and will be resolved by Astoria.
- EastWest makes no representation for Astoria and all feedback regarding the quality of the goods and services provided should be directed to the respective merchant.
- By joining this Promo, the Cardholder confirms that he/she has read, understood, and agreed to the mechanics of the Promo including, but not limited to these terms and conditions.
- For any inquiry on the promo or concern on the card account, Cardholders may email cards@eastwestbanker.com.
- Terms and conditions indicated in the Terms and Conditions Governing the Issuance and Use of EastWest Credit Card shall apply.
- All questions or disputes regarding the Cardholder's eligibility for the promo shall be resolved by EastWest. In case of disputes relating to the promo, the decision of EastWest and Astoria shall be reviewed and resolved in accordance with the promo mechanics and DTI rules and regulations, without prejudice to the Cardholder’s right to seek further recourse under applicable laws and regulations.
* Cardholders in good credit standing are those whose accounts are not delinquent, not under investigation due to suspected fraudulent activities, those with EastWest Credit Cards are not reported lost or stolen and those who have not otherwise, violated any of the Terms and Conditions Governing the Issuance and Use of EastWest Credit Cards.
Per DTI Fair Trade Permit No. FTEB-264639, Series of 2026.
For inquiries and feedback, you may call the EastWest 24-Hour Customer Service Hotline at (+632) 8888-1700 or e-mail cards@EastWestbanker.com.
EastWest is regulated by Bangko Sentral ng Pilipinas. https://www.bsp.gov.ph
B. Terms and Conditions – Chardonnay Events Hall By Astoria and Mangrove Conference & Convention Center By Astoria
- The promo is open to all active EastWest credit cardholders (“Cardholders”) in good credit standing*.
- Promo period: August 15, 2026 to August 14, 2027
- Cardholders can enjoy a 10% discount on all social packages with a minimum spend of Php 150,000.
- Payment must be made using an eligible EastWest credit card to avail of the offer.
- A non-refundable reservation fee of Php 30,000 shall apply to reserve the venue.
- The promo is not valid during peak season:
- Christmas and New Year Season: December 23, 2026 to January 2, 2027
- Chinese New Year Season: February 3, 2027 to February 9, 2027
- Holy Week: March 25, 2027 to March 28, 2027
- These terms and conditions apply to all offers unless specified otherwise.
- To avail of the promo, cardholders must send an email or call with their complete information via the following contact details:
- Chardonnay Events Hall By Astoria
- Email: chardonnay.events@astoria.com.ph
- Mobile: (+63) 917-791-4965, (+63) 998-591-7488, (+63) 998-599-5638, or (+63) 908-874-1700
- Landline: (+63 2) 8687-1111 local 8015
- Mangrove Conference & Convention Center By Astoria
* Cardholders in good credit standing are those whose accounts are not delinquent, not under investigation due to suspected fraudulent activities, those with EastWest Credit Cards are not reported lost or stolen and those who have not otherwise, violated any of the Terms and Conditions Governing the Issuance and Use of EastWest Credit Cards.
Per DTI Fair Trade Permit No. FTEB-264639, Series of 2026.
For inquiries and feedback, you may call the EastWest 24-Hour Customer Service Hotline at (+632) 8888-1700 or e-mail cards@EastWestbanker.com.
EastWest is regulated by Bangko Sentral ng Pilipinas. https://www.bsp.gov.ph
C. Terms and Conditions – Minami Saki By Astoria at Astoria Plaza
- The promo is open to all active EastWest credit cardholders (“Cardholders”) in good credit standing*.
- Promo period: August 15, 2026 to August 14, 2027
- Cardholders can enjoy 10% off at Minami Saki By Astoria for a minimum single-receipt purchase of Php 3,000 and a maximum single-receipt purchase of Php 10,000.
- Payment must be made using an eligible EastWest credit card to avail of the offer.
- Promo is valid only valid on:
- For lunch, Wednesdays to Sundays, 11:00 AM to 2:00 PM
- For dinner, Mondays to Sundays, 6:00 PM to 9:00 PM
- Promo is not valid on these dates:
- Halloween Weekend: October 31, 2026 to November 2, 2026
- Christmas and New Year Season: December 23, 2026 to January 3, 2027
- Chinese New Year: February 3, 2027 to February 9, 2027
- Valentine’s Day: February 14, 2027
- Holy Week (Holy Thursday to Easter Sunday): March 25, 2027 to March 28, 2027
- Labor Day: May 1, 2027
- Mother’s Day: May 9, 2027
- Independence Day: June 12, 2027
- Father’s Day: June 20, 2027
- These terms and conditions apply to all offers unless specified otherwise.
- Drinks, group meals, and special offers are excluded from this promo.
- This offer is valid for dine-in only.
- Reservation for dine-in transactions is strictly required. To avail of the promo, cardholders must reach out with their complete information via the following contact details:
- Email: minamisaki.manager@astoriaplaza.com
- Mobile: (+63) 998-843-6298
- Landline: (+63 2) 8687-1111 local 8164
- Offer cannot be used in conjunction with other ongoing promos and discounts of EastWest Bank, Minami Saki By Astoria, Astoria Hotels and Resorts, Astoria Vacation and Leisure Club, Inc., and Stellar Vacation Club.
- In the purchase of goods and services which are on DTI-approved promotional discount, the senior citizen or persons with disability can avail of the promotional discount or the discount provided under the Expanded Senior Citizens Act of 2010 or the Magna Carta for Persons with Disability, whichever is higher.
- The offer is non-transferable and is not convertible to cash or gift certificates.
- Issues related to the Minami Saki By Astoria transaction should be directed to and will be resolved by Minami Saki By Astoria.
- EastWest makes no representation for Minami Saki By Astoria and all feedback regarding the quality of the goods and services provided should be directed to Minami Saki By Astoria.
- By joining this Promo, the Cardholder confirms that he/she has read, understood, and agreed to the mechanics of the Promo including, but not limited to these terms and conditions.
- For any inquiry on the promo or concern on the card account, Cardholders may email cards@eastwestbanker.com.
- Terms and conditions indicated in the Terms and Conditions Governing the Issuance and Use of EastWest Credit Card shall apply.
* Cardholders in good credit standing are those whose accounts are not delinquent, not under investigation due to suspected fraudulent activities, those with EastWest Credit Cards are not reported lost or stolen and those who have not otherwise, violated any of the Terms and Conditions Governing the Issuance and Use of EastWest Credit Cards.
Per DTI Fair Trade Permit No. FTEB-264639, Series of 2026.
For inquiries and feedback, you may call the EastWest 24-Hour Customer Service Hotline at (+632) 8888-1700 or e-mail cards@EastWestbanker.com.
EastWest is regulated by Bangko Sentral ng Pilipinas. https://www.bsp.gov.ph
- The promo is open to all active EastWest credit cardholders (“Cardholders”) in good credit standing*.
- Promo period: August 15, 2026 to August 14, 2027
- Cardholders can enjoy 10% off on a la carte dishes and room service with a minimum single-receipt purchase of Php 1,000 and a maximum single-receipt purchase of Php 5,000.
- Payment must be made using an eligible EastWest credit card to avail of the offer.
- Promo is valid only from Mondays to Thursdays, 10:00 AM to 5:00 PM.
- Promo is not valid on these dates:
- Halloween Weekend: October 31, 2026 to November 2, 2026
- Christmas and New Year Season: December 23, 2026 to January 3, 2027
- Chinese New Year: February 3, 2027 to February 9, 2027
- Valentine’s Day: February 14, 2027
- Holy Week (Holy Thursday to Easter Sunday): March 25, 2027 to March 28, 2027
- Labor Day: May 1, 2027
- Mother’s Day: May 9, 2027
- Independence Day: June 12, 2027
- Father’s Day: June 20, 2027
- These terms and conditions apply to all offers unless specified otherwise.
- Drinks, group meals, and special offers are excluded from this promo.
- This offer is valid only for a la carte dine-in and room service transactions.
- Reservations are highly recommended. Cardholders are encouraged to call with their orders and complete information via:
- Email: fb@astoriacurrent.com
- Mobile: (+63) 985-789-8596
- Landline: (+63 36) 288-1818 local 7722
- Offer cannot be used in conjunction with other ongoing promos and discounts of EastWest Bank, Parasol, Astoria Current, Astoria Hotels and Resorts, Astoria Vacation and Leisure Club, Inc., and Stellar Vacation Club.
- In the purchase of goods and services which are on DTI-approved promotional discount, the senior citizen or persons with disability can avail of the promotional discount or the discount provided under the Expanded Senior Citizens Act of 2010 or the Magna Carta for Persons with Disability, whichever is higher.
- The offer is non-transferable and is not convertible to cash or gift certificates.
- Issues related to the Parasol at Astoria Current transaction should be directed to and will be resolved by Parasol at Astoria Current.
- EastWest makes no representation for Parasol at Astoria Current and all feedback regarding the quality of the goods and services provided should be directed to Parasol at Astoria Current.
- By joining this Promo, the Cardholder confirms that he/she has read, understood, and agreed to the mechanics of the Promo including, but not limited to these terms and conditions.
- For any inquiry on the promo or concern on the card account, Cardholders may email cards@eastwestbanker.com.
- Terms and conditions indicated in the Terms and Conditions Governing the Issuance and Use of EastWest Credit Card shall apply.
* Cardholders in good credit standing are those whose accounts are not delinquent, not under investigation due to suspected fraudulent activities, those with EastWest Credit Cards are not reported lost or stolen and those who have not otherwise, violated any of the Terms and Conditions Governing the Issuance and Use of EastWest Credit Cards.
Per DTI Fair Trade Permit No. FTEB-264639, Series of 2026.
For inquiries and feedback, you may call the EastWest 24-Hour Customer Service Hotline at (+632) 8888-1700 or e-mail cards@EastWestbanker.com.
EastWest is regulated by Bangko Sentral ng Pilipinas. https://www.bsp.gov.ph
- The promo is open to all active EastWest credit cardholders (“Cardholders”) in good credit standing*.
- Promo period: August 15, 2026 to August 14, 2027
- Cardholders can enjoy 10% off on a la carte dishes and room service with a minimum single-receipt purchase of Php 1,000 and a maximum single-receipt purchase of Php 5,000.
- Payment must be made using an eligible EastWest credit card to avail of the offer.
- Promo is valid only from Mondays to Thursdays, 10:00 AM to 5:00 PM.
- Promo is not valid on these dates:
- Halloween Weekend: October 31, 2026 to November 2, 2026
- Christmas and New Year Season: December 23, 2026 to January 3, 2027
- Chinese New Year: February 3, 2027 to February 9, 2027
- Valentine’s Day: February 14, 2027
- Holy Week (Holy Thursday to Easter Sunday): March 25, 2027 to March 28, 2027
- Labor Day: May 1, 2027
- Mother’s Day: May 9, 2027
- Independence Day: June 12, 2027
- Father’s Day: June 20, 2027
- These terms and conditions apply to all offers unless specified otherwise.
- Drinks, group meals, and special offers are excluded from this promo.
- This offer is valid only for a la carte dine-in and room service transactions.
- Reservations are highly recommended. Cardholders are encouraged to call with their orders and complete information via the following contact details:
- Email: fbsup@astoriaboracay.com
- Mobile: (+63) 998-590-1160
- Landline: (+63 36) 288-1111 local 7020
- Offer cannot be used in conjunction with other ongoing promos and discounts of EastWest Bank, White Café, Astoria Boracay, Astoria Hotels and Resorts, Astoria Vacation and Leisure Club, Inc., and Stellar Vacation Club.
- In the purchase of goods and services which are on DTI-approved promotional discount, the senior citizen or persons with disability can avail of the promotional discount or the discount provided under the Expanded Senior Citizens Act of 2010 or the Magna Carta for Persons with Disability, whichever is higher.
- The offer is non-transferable and is not convertible to cash or gift certificates.
- Issues related to the White Café at Astoria Boracay transaction should be directed to and will be resolved by White Café at Astoria Boracay.
- EastWest makes no representation for White Café at Astoria Boracay and all feedback regarding the quality of the goods and services provided should be directed to White Café at Astoria Boracay.
- By joining this Promo, the Cardholder confirms that he/she has read, understood, and agreed to the mechanics of the Promo including, but not limited to these terms and conditions.
- For any inquiry on the promo or concern on the card account, Cardholders may email cards@eastwestbanker.com.
- Terms and conditions indicated in the Terms and Conditions Governing the Issuance and Use of EastWest Credit Card shall apply.
* Cardholders in good credit standing are those whose accounts are not delinquent, not under investigation due to suspected fraudulent activities, those with EastWest Credit Cards are not reported lost or stolen and those who have not otherwise, violated any of the Terms and Conditions Governing the Issuance and Use of EastWest Credit Cards.
Per DTI Fair Trade Permit No. FTEB-264639, Series of 2026.
For inquiries and feedback, you may call the EastWest 24-Hour Customer Service Hotline at (+632) 8888-1700 or e-mail cards@EastWestbanker.com.
EastWest is regulated by Bangko Sentral ng Pilipinas. https://www.bsp.gov.ph
F. Terms and Conditions – The Reserve, The Habitat, Fine Nest, Rise and Roast, and Halo Dome at Astoria Palawan
- The promo is open to all active EastWest credit cardholders (“Cardholders”) in good credit standing*.
- Cardholders can enjoy 10% off on a la carte dishes, dinner buffet, pastry display, coffee menu, bar chow, and room service with a minimum single-receipt purchase of Php 1,000 and a maximum single-receipt purchase of Php 5,000.
- Payment must be made using an eligible EastWest credit card to avail of the offer.
- Promo period: August 15, 2026 to August 14, 2027
- Promo for The Reserve, The Habitat, and Fine Nest, Rise & Roast is valid only from Mondays to Thursdays, 10:00 AM to 5:00 PM. Promo for Halo Dome is valid only from Tuesdays to Sundays, 6:00 PM to 12:00 AM.
- Promo is valid for:
- The Reserve’s dinner buffet and dine-in menu
- The Habitat’s dine-in menu
- Fine Nest, Rise & Roast’s pastry display and coffee menu
- Halo Dome’s bar chow menu
7. Promo is not valid on these dates:
- Halloween Weekend: October 31, 2026 to November 2, 2026
- Christmas and New Year Season: December 23, 2026 to January 3, 2027
- Chinese New Year: February 3, 2027 to February 9, 2027
- Valentine’s Day: February 14, 2027
- Holy Week (Holy Thursday to Easter Sunday): March 25, 2027 to March 28, 2027
- Labor Day: May 1, 2027
- Mother’s Day: May 9, 2027
- Independence Day: June 12, 2027
- Father’s Day: June 20, 2027
- These terms and conditions apply to all offers unless specified otherwise.
- Drinks, group meals, and special offers are excluded from this promo.
- This offer is valid only for a la carte dine-in and room service transactions.
- Reservations are highly recommended. Cardholders are encouraged to call with their orders and complete information via the following contact details:
- Email: sales.ppc@astoria.com.ph and fb@astoriapalawan.com
- Mobile: (+63) 917-585-4435, (+63) 998-597-6831, (+63) 998-571-1625, (+63) 908-872-7931
- Landline: (+63 48) 241-0083
- Offer cannot be used in conjunction with other ongoing promos and discounts of EastWest Bank, The Reserve, The Habitat, Fine Nest, Rise & Roast, Halo Dome, Astoria Palawan, Astoria Hotels and Resorts, Astoria Vacation and Leisure Club, Inc., and Stellar Vacation Club.
- In the purchase of goods and services which are on DTI-approved promotional discount, the senior citizen or persons with disability can avail of the promotional discount or the discount provided under the Expanded Senior Citizens Act of 2010 or the Magna Carta for Persons with Disability, whichever is higher.
- The offer is non-transferable and is not convertible to cash or gift certificates.
- Issues related to The Reserve, The Habitat, Fine Nest, Rise and Roast, and Halo Dome at Astoria Palawan transaction should be directed to and will be resolved by The Reserve, The Habitat, Fine Nest, Rise and Roast, and Halo Dome at Astoria Palawan.
- EastWest makes no representation for The Reserve, The Habitat, Fine Nest, Rise and Roast, and Halo Dome at Astoria Palawan and all feedback regarding the quality of the goods and services provided should be directed to The Reserve, The Habitat, Fine Nest, Rise and Roast, and Halo Dome at Astoria Palawan.
- By joining this Promo, the Cardholder confirms that he/she has read, understood, and agreed to the mechanics of the Promo including, but not limited to these terms and conditions.
* Cardholders in good credit standing are those whose accounts are not delinquent, not under investigation due to suspected fraudulent activities, those with EastWest Credit Cards are not reported lost or stolen and those who have not otherwise, violated any of the Terms and Conditions Governing the Issuance and Use of EastWest Credit Cards.
Per DTI Fair Trade Permit No. FTEB-264639, Series of 2026.
For inquiries and feedback, you may call the EastWest 24-Hour Customer Service Hotline at (+632) 8888-1700 or e-mail cards@EastWestbanker.com.
EastWest is regulated by Bangko Sentral ng Pilipinas. https://www.bsp.gov.ph
- The promo is open to all active EastWest credit cardholders (“Cardholders”) in good credit standing*.
- Promo period: August 15, 2026 to August 14, 2027
- Cardholders can enjoy 10% off on lunch buffet, dinner buffet, a la carte dishes, and room service with a minimum single-receipt purchase of Php 1,000 and a maximum single-receipt purchase of Php 10,000.
- Payment must be made using an eligible EastWest credit card to avail of the offer.
- A la carte is available all day; Lunch buffet is available from Monday to Friday, 11:30 AM to 2:00 PM; Dinner buffet is available from Tuesday to Friday, 6:30 PM to 9:00 PM.
- Promo is not valid on these dates:
- Halloween Weekend: October 31, 2026 to November 2, 2026
- Christmas and New Year Season: December 23, 2026 to January 3, 2027
- Chinese New Year: February 3, 2027 to February 9, 2027
- Valentine’s Day: February 14, 2027
- Holy Week (Holy Thursday to Easter Sunday): March 25, 2027 to March 28, 2027
- Labor Day: May 1, 2027
- Mother’s Day: May 9, 2027
- Independence Day: June 12, 2027
- Father’s Day: June 20, 2027
- These terms and conditions apply to all offers unless specified otherwise.
- Drinks, group meals, and special offers are excluded from this promo.
- This offer is valid only for a la carte dine-in and room service transactions.
- Reservations are highly recommended. Cardholders are encouraged to call with their orders and complete information via the following contact details:
- Email: cafe@astoriaplaza.com
- Mobile: (+63) 908-872-7964
- Landline: (+63 2) 8687-1111 local 8064
- Offer cannot be used in conjunction with other ongoing promos and discounts of EastWest Bank, Café Astoria, Astoria Plaza, Astoria Hotels and Resorts, Astoria Vacation and Leisure Club, Inc., and Stellar Vacation Club.
- In the purchase of goods and services which are on DTI-approved promotional discount, the senior citizen or persons with disability can avail of the promotional discount or the discount provided under the Expanded Senior Citizens Act of 2010 or the Magna Carta for Persons with Disability, whichever is higher.
- The offer is non-transferable and is not convertible to cash or gift certificates.
- Issues related to Café Astoria at Astoria Plaza transaction should be directed to and will be resolved by Café Astoria at Astoria Plaza.
- EastWest makes no representation for Café Astoria at Astoria Plaza and all feedback regarding the quality of the goods and services provided should be directed to Café Astoria at Astoria Plaza.
- By joining this Promo, the Cardholder confirms that he/she has read, understood, and agreed to the mechanics of the Promo including, but not limited to these terms and conditions.
- For any inquiry on the promo or concern on the card account, Cardholders may email cards@eastwestbanker.com.
- Terms and conditions indicated in the Terms and Conditions Governing the Issuance and Use of EastWest Credit Card shall apply.
* Cardholders in good credit standing are those whose accounts are not delinquent, not under investigation due to suspected fraudulent activities, those with EastWest Credit Cards are not reported lost or stolen and those who have not otherwise, violated any of the Terms and Conditions Governing the Issuance and Use of EastWest Credit Cards.
Per DTI Fair Trade Permit No. FTEB-264639, Series of 2026.
For inquiries and feedback, you may call the EastWest 24-Hour Customer Service Hotline at (+632) 8888-1700 or e-mail cards@EastWestbanker.com.
EastWest is regulated by Bangko Sentral ng Pilipinas. https://www.bsp.gov.ph
- The promo is open to all active EastWest credit cardholders (“Cardholders”) in good credit standing*.
- Cardholders can enjoy 10% off on purchases made via bit.ly/AstoriaGourmetTakeaways with a minimum single-receipt purchase of Php 2,000 and a maximum single-receipt purchase of Php 20,000
- Payment must be made using an eligible EastWest credit card to avail of the offer.
- Promo period: August 15, 2026 to August 14, 2027
- Promo is not valid on these dates:
- Halloween Weekend: October 31, 2026 to November 2, 2026
- Christmas and New Year Season: December 23, 2026 to January 3, 2027
- Chinese New Year: February 3, 2027 to February 9, 2027
- Valentine’s Day: February 14, 2027
- Holy Week (Holy Thursday to Easter Sunday): March 25, 2027 to March 28, 2027
- Labor Day: May 1, 2027
- Mother’s Day: May 9, 2027
- Independence Day: June 12, 2027
- Father’s Day: June 20, 2027
- These terms and conditions apply to all offers unless specified otherwise.
- Online promotion is only available on the Astoria e-commerce website: bit.ly/AstoriaGourmetTakeaways.
- Offer cannot be used in conjunction with other ongoing promos and discounts of EastWest Bank, Astoria Gourmet Take-aways, Astoria Hotels and Resorts, Astoria Vacation and Leisure Club, Inc., and Stellar Vacation Club.
- In the purchase of goods and services which are on DTI-approved promotional discount, the senior citizen or persons with disability can avail of the promotional discount or the discount provided under the Expanded Senior Citizens Act of 2010 or the Magna Carta for Persons with Disability, whichever is higher.
- The offer is non-transferable and is not convertible to cash or gift certificates.
- Issues related to the Astoria Gourmet Take-aways transaction should be directed to and will be resolved by Astoria Gourmet Take-aways.
- EastWest makes no representation for Astoria Gourmet Take-aways and all feedback regarding the quality of the goods and services provided should be directed to Astoria Gourmet Take-aways.
- By joining this Promo, the Cardholder confirms that he/she has read, understood, and agreed to the mechanics of the Promo including, but not limited to these terms and conditions.
- For any inquiry on the promo or concern on the card account, Cardholders may email cards@eastwestbanker.com.
- Terms and conditions indicated in the Terms and Conditions Governing the Issuance and Use of EastWest Credit Card shall apply.
- All questions or disputes regarding the Cardholder's eligibility for the promo shall be resolved by EastWest. In case of disputes relating to the promo, the decision of EastWest and Astoria shall be reviewed and resolved in accordance with the promo mechanics and DTI rules and regulations, without prejudice to the Cardholder’s right to seek further recourse under applicable laws and regulations.
* Cardholders in good credit standing are those whose accounts are not delinquent, not under investigation due to suspected fraudulent activities, those with EastWest Credit Cards are not reported lost or stolen and those who have not otherwise, violated any of the Terms and Conditions Governing the Issuance and Use of EastWest Credit Cards.
Per DTI Fair Trade Permit No. FTEB-264639, Series of 2026.
For inquiries and feedback, you may call the EastWest 24-Hour Customer Service Hotline at (+632) 8888-1700 or e-mail cards@EastWestbanker.com.
EastWest is regulated by Bangko Sentral ng Pilipinas. https://www.bsp.gov.ph
