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Contact Details

• For products and services-related queries and comments, you may email: feedback@jfc.com.ph
• For card-related inquiries or comments, you may contact Union Bank of the Philippines through the following channels:
• Phone: for +63 2 8841 8600
• In UnionBank Online app, click Mailbox > Support > Create New Ticket
• Facebook Messenger: m.me/unionbankph
• X (formerly Twitter): x.com/unionbankph

Other Disclosures

• Fraud, abuse, or any unauthorized action relating to the credit card transaction or the participation in the Promo may result in the disqualification of the Cardholder from the Promo, or suspension or cancellation of the Card privileges at UnionBank’s discretion. This shall be without prejudice to any legal action that may be taken by UnionBank.
• The Cardholder agrees that the continued use of the UnionBank Credit Card shall be his/her acceptance and Agreement to be bound by the provisions of the Bank’s Data Privacy Statement (DPS) found at https://www.unionbankph.com/privacy-security.
• By availing the Promo offer, the Cardholder is responsible for providing his/her personal information and other information that may be required to the Merchant and agrees that such information shall be subject to the confidentiality, data privacy, and security terms of the Merchant. The general terms and conditions of the Merchant apply.
• Any amendment in the Terms and Conditions governing the Promo is subject to prior Department of Trade and Industry (DTI) approval.
• In case of dispute regarding the Promo, including but not limited to the Promo Period, Promo Offer, Eligibility Criteria, and Promo Mechanics, UnionBank’s decision with the concurrence of DTI shall be considered final. Disputes concerning the Promo will only be considered valid if submitted within sixty (60) banking days after the end of the Promo Period. UnionBank is not an agent of any of the participating merchants or outlets and makes no representation as to the quality of the products provided. All feedback regarding quality of the products provided should be directed to the respective merchant or outlet.

Per DTI Fair Trade Permit No. FTEB-261392, Series of 2026.

Union Bank of the Philippines is regulated by the Bangko Sentral ng Pilipinas

(www.bsp.gov.ph).

For more info, please visit our website. For any concern, you may contact us through our UnionBank Online app (Mailbox > Support > Create New Ticket) or our Customer Service Hotline at (+632) 8841-8600.

Participating Branches

Summarised from UnionBank's public promo page. Banks can change or end promos at any time — confirm the details on the official page before you pay.